Welcome to Fresh Milk Dubai. By placing an order on our website, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. About Us

Fresh Milk Dubai provides fresh milk and dairy products, delivered directly to customers in Dubai and selected areas.

2. Orders

  • All orders are subject to availability.

  • Prices listed on our website are in AED and include VAT where applicable.

  • We reserve the right to change prices or product availability without notice.

3. Payments

  • Payment must be made in full at the time of ordering.

  • We accept [insert accepted payment methods].

  • All transactions are processed securely.

4. Delivery

  • Deliveries are made to the address provided at checkout.

  • You are responsible for ensuring someone is available to receive the order.

  • We cannot take responsibility for spoilage if delivery is delayed due to incorrect address details or no one being available to receive the order.

5. Cancellations

  • Orders can be cancelled before they are dispatched.

  • Once an order is out for delivery, it cannot be cancelled.

6. Refunds & Returns

  • If you are unsatisfied with your order, please contact us within 24 hours.

  • Refunds or replacements will be offered in line with our Refund & Returns Policy.

7. Product Quality & Storage

  • We ensure all products are fresh at the time of delivery.

  • You are responsible for proper storage after delivery to maintain quality.

8. Liability

  • Fresh Milk Dubai is not liable for any indirect or consequential loss arising from the use of our products.

  • Our total liability will not exceed the value of the order in question.

9. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.

10. Changes to Terms

We may update these Terms & Conditions at any time. The revised version will be effective from the date it is published on our website.

11. Contact Us

For questions about these Terms & Conditions:
Email: contact@freshmilkdubai.com