INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. Is the milk raw or pasteurized?

We offer both options depending on your preference. Raw fresh cow milk is delivered as it comes from the farm, while pasteurized milk is gently heated to remove harmful bacteria. Please specify your choice when placing an order.

What is A2 milk and do you provide it?

A2 milk comes from cows that produce only the A2 type of beta-casein protein, which some people find easier to digest. We can supply A2-only milk on select routes — just request it when ordering.

Does the milk contain any preservatives or additives?

No. Our milk is 100% pure with no added preservatives, water, or milk powder.

How should I store the milk?

Immediately refrigerate your milk upon delivery at 4°C or lower. For the best taste and quality, consume within 2–3 days.

Do I need to boil the milk before drinking?

If you receive raw milk, we recommend boiling it before consumption. Pasteurized milk can be consumed directly, but refrigerate it promptly.

What packaging do you use?

We use sealed, food-grade plastic bottles or returnable glass bottles. Glass bottles require a refundable deposit, and we collect them during your next delivery.

Can I subscribe for regular deliveries?

Yes. We offer daily, alternate-day, and weekly subscription plans. You can pause or adjust your schedule via WhatsApp before the cut-off time.

What payment methods do you accept?

We accept cash on delivery, card on delivery, and secure online payments.

CONTACT US FOR ANY QUESTIONS